Privacy Policy

This Privacy Policy explains how Greenlife Tours LTD – ta: CaminoWays.com – (“the Company,” “we,” “us,” or “our”) collects, uses, and protects your personal data when you use our website and services (the “Service”). It also explains your rights and how you can exercise them, including how to request the deletion of your data.

By using our Service, you agree to the terms of this Privacy Policy.

---

1. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, postal address, payment details (through secure payment processors).
• Account Information: Login details if you create an account or use a social login (Google, Facebook, Twitter).
• Usage Data: IP address, browser type, device information, pages visited, and actions taken on our website.
• Additional Data for Payments: For bank transfers we may request ID or proof of address.
• Cookies & Tracking: We use cookies and similar technologies (see Section 7 below).

---

2. How We Use Your Data

We use your personal data to:

• Provide and maintain our Service.
• Manage your account and purchases.
• Communicate with you (including updates and customer support).
• Send marketing offers (unless you opt out).
• Improve our website and services.
• Comply with legal obligations.

---

3. Sharing Your Data

We may share data with:

• Service providers (e.g. payment processors, analytics, email services).
• Business partners for promotions.
• Affiliates under common ownership.
• Authorities when required by law.

We do not sell personal information of users under 16 years old.

---

4. Data Retention

We keep personal data only as long as necessary to provide our Service, comply with legal obligations, resolve disputes, and enforce agreements. Usage data is generally retained for a shorter period.

---

5. International Transfers

Your information may be transferred and processed outside of your country of residence. We ensure adequate safeguards are in place as required by law.

---

6. Your Rights (GDPR & CCPA)

Depending on your location, you have the right to:

• Access the data we hold about you.
• Request correction or deletion of your data.
• Object to or restrict processing.
• Withdraw consent at any time.
• Request data portability.
• File a complaint with your local Data Protection Authority.

---

7. Data Deletion Requests (Facebook & General Use)

You can request the deletion of your personal data collected through our Service, including data obtained via Facebook Login.

To make a request, please:

• Email [email protected] with the subject line “Data Deletion Request.”
• We may ask for identity verification.
• We will delete your data (unless retention is required by law) within 30 days.

If you used Facebook Login, you can also remove our app directly in your Facebook account settings, which will revoke access and delete stored data we no longer require.

---

8. Cookies & Tracking

We use cookies and tracking technologies to improve your experience and analyse traffic.

• Essential Cookies: Required for website function.
• Performance Cookies: Help us improve site usability.
• Advertising Cookies: Used with partners (Google, Facebook, Bing, etc.) to deliver relevant ads.

You can manage cookies through your browser settings. More details are in our [Cookies Policy].

---

9. Marketing Communications

We may send you newsletters or offers. You can unsubscribe at any time using the link in our emails or by contacting us at [email protected].

---

10. Payments

Payments are processed securely by third parties (Stripe, PayPal, Checkout.com, Revolut). We do not store payment card details.

---

11. Children’s Privacy

Our Service is not directed at children under 13. We do not knowingly collect personal data from children. If you believe a child has provided us with data, please contact us so we can delete it.

---

12. Changes to this Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “last updated” date.

---

13. Contact Us

If you have any questions or requests regarding this Privacy Policy, please contact us at:

Greenlife Tours LTD
22 Blackpitts, D08 P3K4, Dublin, Ireland
📧 Email: [email protected]