Total Peace of Mind – No Change Fee in 2020.

What we do for you

By CaminoWays

Path finding

velada-burgos-hotel-caminoways

We design holidays that will take you through the most beautiful landscapes and panoramic viewpoints of the location. Our routes have been selected based on special interests such as cultural features as well as your walking needs.
Once you have begun your holiday you will very quickly get up close and personal with the local flora and fauna, with all your senses heightened by the fresh air, making you feel healthier from day one.
You will wander along scenic paths at your own pace taking breaks if and when you like. Enjoy your adventure.

 

Accomodation & Food
After a day out, what could be better than to arrive to a warm welcome? We select your accommodations based on their character, facilities and comfort. You will usually arrive at your accommodation in the afternoon giving you plenty of time for a refreshing shower and a visit to the local village, or maybe just to unwind and relax yourself.
Then finish your day by topping it off with a traditional meal in your hotel prepared with the best fresh regional products. We always give preference to accommodations recommended by recognised guidebooks and who have their own restaurant, awarded with a quality label, and chefs. In addition to that, we have also tried them for out for you, and only choose the ones we always look forward to returning.
In some situations, we have even designed the route so that it passes by a hotel that we particularly like. However, it can happen that on certain stages the accommodation, whilst always clean and friendly, will be more basic.
We also cater for all sort of dietary requirements such as: Vegetarian, Vegan, Coeliac/Weat free, Nut Allergy, Diabetic… 

Luggage Transfer
Every day we transfer your luggage to the next hotel. During the day, you can walk or cycle comfortably with just your daypack. Traveling with a lighter pack provides you with an additional level of comfort to ensure you really enjoy your trip.
If you decide to take the option of a picnic, your hotel will provide you with a picnic lunch that morning before you set off on your walk. 

Holiday Pack
You will receive a holiday pack before you depart which will contain all the information you need to about your holiday, including detailed maps, walking/cycling notes, pilgrim passport (camino, via francigena only), luggage tag.
The notes are extremely detailed and describe the route in an easy to follow step-by-step basis.
We check our notes regularly and updated them accordingly. We also welcome all customer feedback, so they are constantly being refined and improved.
We only supply you with the best maps available on the market; our maps are also the best in terms of design and usability.
Finally yet importantly, the vast majority of the selected routes follow well-marked symbols, these various symbols are fully explained within the notes. 

Customisation
One of the main advantages to choosing us for the booking of your holiday is that we leave you the room to customise your holiday. This allows you to get the most out of your trip. Usually customisation includes, but is not limited to the following:
  • Additional nights: Opt for an extra night at the beginning, ending, or even during the walk, as you please, the choice is yours. These can be added in order to include a day of rest, or to explore a cultural town that you wish to discover in more detail.
  • Additional activities: We offer added extra’s in certain location, for example: cooking classes, horse riding, sight seeings, white water rafting, kayaking, rafting, hydro speed, etc.
  • Extra comfort: You have the chance to upgrade your accommodation to a luxury accommodation with a swimming pool, Jacuzzi, sauna, etc. These upgrades typically take you from a 2* standard to a 3 or 4* standard.

Guiding Service
The majority of our holidays are self-guided for independent travellers. However we also offer a range of guided tour available at selected dates for those that prefer the fun of sharing with other people. On guided tour you will benefit from our experienced guide. They speak fluently both English and the local language. The guide knows the area visited perfectly and will give you cultural and artistic insight of the area. Please note that we can also organise guided tours on-demand for any size groups, just ask us. 

Customer Care
Customer Care is of upmost importance to us. Our team are always on standby to help you before, during and after your holiday.

  • Before you depart: You have the option of using our free no obligations “Request A Quote” form. You can also contact us by phone during office hours or by fax at anytime. On our website, you can research your adventure and book it whenever you like. If you prefer you can also use our Contact form, here you can ask questions to find any more information you may require. We will reply within one business day. Our customer service team can also advise you on any administrative formalities you may require such as injections, visas, etc.
  • During your holiday: The walking notes on a Self-Guided holiday and the Certified Guide on a Guided holiday can help you with any queries that you may have, however, we will also supply you with an emergency phone number that you can access 24/7 while on your holiday.
  • Safety whilst on holiday: To ensure your safety and to help you to choose the right holiday for your fitness level and experience we have walking Grades. In addition, all our hotels are modern and comfortable and run by professionals ensuring that you and your personal belongings are well looked after.
  • After your holiday: We assess the quality of our holidays according to your satisfaction. It is for this reason that we ask you to fill out a Feedback questionnaire when you return home so that we can continuously improve our services. In addition, you can keep up-to-date with our latest news and special offers through our Newsletter.

We have attempted to give you as much information about our holidays as we can. However, if you have any questions or you want to know more, please consult “Our Tours” or “Our Services”, or feel free to contact us directly.

Leave comment