You can book with confidence; all new bookings enjoy Free Date Change/Free Postponement. We guarantee peace of mind and complete flexibility!
All new bookings made from March 2020 receive a free postponement. If you are unable to travel due to COVID-19, you will be able to postpone your trip for free. You just have to provide us with either:
- A positive Covid-19 test result, taken no more than 20 days before departure.
- The confirmation that your country of origin has restricted travel from/to your country of destination, or that your country of destination is not allowing you in, due to Covid-19. This policy doesn’t include negative travel advice.
Under these terms, you can postpone your trip up to 7 days before the start date, at no cost.
Once Postponed, your booking is valid for 18month. All trips postponed before December 2021, can travel until December 31st, 2022.
Postponement only allows you a change of date. To alter any of the services provided, a change fee will apply (Please refer to section 4/b Alteration by the consumer). The fee is applied to reimburse the Company for the additional work and cost incurred to make alterations to the booking.
Once a trip has been postponed and/or rebooked, refunds are not available. It is not possible to rebook your trip for a departure under 30 days.
NB: While we have many different types of discounts running throughout the year, you can only use one discount per booking.
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